Technical Issues
Experiencing a crash, unexpected behavior, or a feature not working as intended? Share the details — app name, device model, Android/OS version, and a description of the issue — so we can investigate promptly.
App Support
How Can We Help You?
Whether you're facing a technical issue, want to report a bug, or have a question — we're here to help.
Support Areas
We Can Help With
Reach out for any of the following — we respond to all inquiries submitted through our official support email.
Bug Reports
Found a reproducible bug? We appreciate detailed bug reports. Include steps to reproduce, expected vs actual behavior, and your device/app version. Clear reports help us fix issues faster.
Feature Requests
Have an idea that would make one of our apps more useful? We genuinely consider user feedback when planning improvements. Describe the feature, why it would be useful, and how you envision it working.
Account-Related Questions
Questions about your account, data associated with an app, or requests to delete your data? We'll guide you through the process. You can also visit our Data Deletion Request page for specific deletion requests.
General Inquiries
Questions about our products, services, or organization that don't fit the above categories? Feel free to reach out. We're happy to answer any reasonable inquiry.
How to Reach Us
Submit Your Support Request
All support requests should be sent to our official support email address. Please include as much detail as possible about your issue or question so we can assist you effectively.
Support Email
anujvibedeveloper@gmail.com
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Response Expectations
We aim to respond to all support inquiries within a reasonable timeframe, typically within a few business days. Response times may vary depending on inquiry volume and complexity. We do not guarantee same-day responses.
Tips for a Faster Resolution
- 1
Include the exact app name and version number from the app's settings or Play Store listing.
- 2
Mention your device model and Android/OS version (found in device Settings → About Phone).
- 3
Describe step-by-step what you did before the issue occurred.
- 4
Include any error messages exactly as they appear on screen.
- 5
If reporting a bug, let us know whether it happens every time or intermittently.
For app-specific issues, checking the app's Play Store listing for any known issues or recent update notes may also be helpful before contacting support.